SOFA for VoIP services provided by Intellifone Pty Ltd (ABN 16 548 016 294) trading as Intellifone.

1. The terms and conditions which follow apply to the Intellifone VoIP service (the "Service"). Please read this agreement (the "Agreement") before signing up for the Service. In this agreement, "We" or "Us" refers to Intellifone or their agents and "You" or "Customer" relates to the person or organisation receiving the Service.
2. You acknowlege that although we will take all responable steps to ensure you receive your subscribed Service, we cannot guarantee that it is free from faults or interruptions. Certain factors, such as network congestion, maintenance, technical capabilities, geographic factors, obstructions or interference may mean you will not receive the Service at certain times.
3. As a user of this Service, you will ensure that You and others comply at all times with all laws and obligations, regulations, codes or determinations or any other requirements of any government or statutory authority, include licence conditions, applicable to the services and their use. Failure to comply with any licence, permit or authorisation relating to the connection of equipment to the Service Delivery Point or use of the services may result in immediate termination of this Agreement.
4. Fees and charges applicable to your service will commence from the date of connection to Intellifone. As We operate a pre-paid Service, We will require You to have a credit on your account in order to use the Service. At present, you will require a credit card or Paypal account to credit your account with Us with sufficient credit to use the Service. We will send You a tax invoice each month with the amount owning deducted from the credit on your account. If your account runs out of credit, we reserve the right to suspend your Service until you have credited your account with funds. Finally, we may ask you to pay a deposit for some or all of the service charges in advance, in order to receive or continue receiving your Service. You are still required to pay Us your monthly charges by the invoice due date.
5. Should your details change at any time, you must notify us immediately.
6. Your term begins when you are first connected to Intellifone and continues for the period of time until you disconnect. You may disconnect your service at anytime by giving us 30 days notice. Intellifone may suspend, restrict or disconnect the service under varying circumstances. A final invoice will be issued after disconnection and you must pay all fees and charges you incurred using the service up to the date of disconnection, which may include a disconnection fee where a minimum term agreement applied.
7. Intellifone's records are prima face evidence of the Customers use of the service and the charges payable. Intellifone only charges for answered calls and ceases to charge when the call is terminated by the caller. Timed calls are calculated using the total network time used for each call. The Customer agrees that any calls from the Intellifone number supplied to the Customer are deemed to be authorised by the Customer and the Customer will pay all charges accordingly. International rates are charged in one minute increments. All other timed calls are charged per second after the first 60 seconds, which is payable on connection of the call.
8. Intellifone may provide Customers and Resellers with access to the Intellifone billing software. This software may provide figures detailing total call costs and individual call details. Where the software is provided, it is provided as a guide only and records should be kept by the Customer to check that the total provided is correct. The software should serve only as a tool for verifying the Customers own records.
9. All Customers are assigned a unique Intellifone identification number and password. The Customer should keep confidential all passwords the Customer is given in connection with the service. The Customer acknowledges that Intellifone will disclose any information in connection with the customers accounts to any person who correctly quotes the Customers password.
10. Intellifone currently only offers a one-way service, therefore, you will need a phone line from a current provider to receive calls and make calls to emergency services.
11. If, in Intellifone's opinion, you breach any of terms and conditions of this Agreement, we may suspend, terminate or limit your access to the Service and terminate this Agreement effective immediately. The termination of the Service shall not preclude Intellifone from exercising any other rights Intellifone may have against you under this Agreement.
12. These terms plus the terms of the chosen Service(s) constitute the entire Agreement between the Customer and Intellifone in relation to Service(s). Any condition, warranty, representation or other term which might otherwise be implied into or incorporated into these terms and conditions, or any collateral contract, whether by statute, common law or otherwise, is hereby excluded. Neither party shall have any remedy in respect of any untrue statement made to it upon which it relied in entering into this Agreement (unless such untrue statement was made fraudulently) and each party's only remedy shall be for breach of contract as provided in this Agreement.
13. These terms and conditions are governed by the laws and regulations of the state of New South Wales.